SmartThings primary products include a free SmartThings app, a SmartThings Hub, as well as various sensors and smart devices. The SmartThings native mobile application allows users to control, automate, and monitor their home environment via mobile device. The application is configured to fit each user’s needs. The app’s SmartSetup area, accessible from the app’s dashboard, facilitates the process of adding new devices. Customers can use the app to connect multiple devices at once or follow a dedicated path to configure one device at a time.
The hub connects directly to a home’s internet router and is compatible with communication protocols such as ZigBee, Z-Wave, and IP-accessible devices. It serves to connect sensors and devices to one another and to the cloud, allowing them to communicate with the SmartThings native app.